cancel
Showing results for 
Search instead for 
Did you mean: 

Connecting to my PC

javon.claiborne.7
Honored Guest

I really need help with my PC I don't know if I supposed to have a gaming computer or a gaming laptop but I'm using a regular laptop to connect my Oculus and won't connect I'm using a USB type c to connect to my PC but it won't connect

1 ACCEPTED SOLUTION

Accepted Solutions

FunkyTanuki
Meta Quest Support
Meta Quest Support

Hey Javon,

 

I've linked the PC requirements to use Link with your device HERE. It'll outline the minimum and recommended requirements. Laptops are an even trickier subject as the Link cable is very picky about the laptops, but if you make sure it meets the requirements mentioned on the list then you should be golden.

"I Have Found That People Lie, Most Often Deceiving Themselves. Not So The Dead. The Dead Are So Very, Very Loud. And Yet, Lying Is Not In Their Nature. It Is So... Humbling, To Listen To The Dead Speak."

View solution in original post

5 REPLIES 5

FunkyTanuki
Meta Quest Support
Meta Quest Support

Hey Javon,

 

I've linked the PC requirements to use Link with your device HERE. It'll outline the minimum and recommended requirements. Laptops are an even trickier subject as the Link cable is very picky about the laptops, but if you make sure it meets the requirements mentioned on the list then you should be golden.

"I Have Found That People Lie, Most Often Deceiving Themselves. Not So The Dead. The Dead Are So Very, Very Loud. And Yet, Lying Is Not In Their Nature. It Is So... Humbling, To Listen To The Dead Speak."

Stop posting the link requirements, this helps NO ONE!

That's right. Wireless works, albeit quite poorly, with my router, but wired doesn't do anything. There is no developer section anywhere, and the device is not released anywhere in the Windows 10.

To do this, you have to turn on the developer mode, which is very complicated, and then restart the helmet to appear in the menu. There is information on the Internet about this. You go to their site and verify your identity with two steps, then you do verification, and then you have to create an organization to turn it on. From the first link I think it was the confirmation. With me, it was only possible with a phone. The second for the check, and the third to create an organization. In short, they have complicated the procedure as much as possible.

Hope this helps. I had a lot of trouble doing it and I don't remember all the steps.

 

https://accountscenter.meta.com/password_and_security

https://developer.oculus.com/manage/verify/

https://developer.oculus.com/manage/organizations/create/

 

Chundvar
Meta Quest Support
Meta Quest Support

Hey there @Jared7779! I wish there was more we could do to help out, but if the PC you're using does not meet the minimum requirements for Meta Quest Link/Air Link then there is no way we are able to properly troubleshoot the issue. If the PC in question isn't compatible based on the standards we linked then at that point finding workarounds is probably your best option. @Charmeds made some great recommendations that may help out with this issue though so I recommend checking out his reply.

Feel free to reach out with simple questions! For any troubleshooting please make a post or reach out to our wonderful email, chat, and callback support team here: https://metaque.st/Support
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?