02-11-202506:11 PM - last edited on 02-11-202510:26 PM by Underbat
Hello, here is the problem:. I have an account, created from this email address:
REDACTED
I point out that this account does not have the same one with which I write this post, I had to recreate an account in order to contact someone, which I find completely absurd. To return to the subject, I can no longer log into the account linked to this email address, neither on the Meta site nor on the mobile application Meta Horizon. Indeed, once my email address is entered during my connection attempt, this message appears:. ". Log in with your existing account to keep your VR apps and information. Continue with Facebook so we can move your VR apps and information to your new Meta account. You can delete Facebook later."
I note that the Meta account created with this email address has never been linked to any Facebook account. Also, the email address was never used to create any Facebook account. In short, the message is not required.... I am completely blocked because it is impossible to log in to this account. As mentioned above, I have not found any valid help on the site and its "support" .... So i'm here to ask someone potentially competent and honest and help me solve this problem. I remind you that purchases have been made and a subscription in progress, which I can not even cancel because I can connect. This is serious so I would like a response very quickly.
Good luck on a quick reasponse.... there is another message channel with many others with same issue. Mine identical to you and I have a facebook account... still doesn't work. Also had to make new account just to post on here because unable to login to meta.
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