Hey there, @SocialButterFly77. Having to constantly factory reset your headset is certainly not the experience we want for our device owners. You should only be factory resetting your headset when you have an issue that a factory reset will resolve. With that being said, we would definitely like to look into this further for you. Due to the nature of the information we may need to ask for from you, we ask that you please send us a private message to check out any options we can provide. To do so, please select our name to get to our profile page, or click here: Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We appreciate your time, and we hope to hear back from you soon!
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Hey there, @SocialButterFly77. Having to constantly factory reset your headset is certainly not the experience we want for our device owners. You should only be factory resetting your headset when you have an issue that a factory reset will resolve. With that being said, we would definitely like to look into this further for you. Due to the nature of the information we may need to ask for from you, we ask that you please send us a private message to check out any options we can provide. To do so, please select our name to get to our profile page, or click here: Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We appreciate your time, and we hope to hear back from you soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hello again, @SocialButterFly77! We just wanted to check in with you and see if you still needed help with the issues you were experiencing in regards to resetting your device. If you still need assistance, please feel free to reach back out to us at any time! Have a great day!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
ZERO help offered so far. The headset keeps going on and giving the system error and turning off. It will not let me factory reset, says No Command. Your link above offers NO PLACE TO SEND MESSAGE like you suggest. I'm so overwhelmed that my device is having this much trouble and it's less than a year old. 😭
Hey there, @SocialButterFly77! We got your message, we'll be replying shortly
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