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Constantly being kicked back to home screen when trying to play certain games

Cobra3d7
Explorer

As of last night when I try to play certain games (Star Wars Tales from Galaxy and Blade and Sorcery) it loads up for about 15 seconds then I see the 3 oculus loading dots and takes me back to the home screen. 

 

I have read online I need to do a hard reset? How do I do this? Also how do I save current data on all the games I have so far. Any other info would be appreciated!

 

The only thing I can think of different is that when I installed Star Wars Tales from the Galaxy (a few days ago) I was over data storage and it somehow deleted storage to make up for the game (without me doing it). 

 

Thanks!

 

I got a Oculus Quest 2. 

26 REPLIES 26

When I did that it said no command and I can’t login with my phones because my phone won’t allow me too 

Alright, thanks for providing those specifics! That "No Command" error does indicate to us that the hard reboot process might be being incorrectly performed. No worries! There are some points to take into account to remedy this issue, and we've listed those below for your reference:

  • Make sure you are holding the volume down (-) button at the same time as holding the power button.
  • Make sure the headset is powered completely off.
  • Hold the volume down (-) and power button together for around 60 seconds
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hello, hello, @Hao.asakura1! We're reaching back out to check if you were able to get those game crashing issues sorted out on your headset. If you still need assistance, please let us know and be sure to share your results from those recommended steps in our last post for reference. We're eager to hear from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

It’s still not working no matter what I do

DrDarkMatter456
Honored Guest

Im having a similar problem and if im being honest i dont know how to execute the solutions posted here. Everytime i try to load into Blade and sorcery nomad it goes to the 3 dots and then IMEDIATLY I GET KICKED OUT BACK TO THE HOME SCREEN.

Hey there, @DrDarkMatter456! Thanks so much for reaching out! We want you to be able to enjoy Blade and Sorcery: Nomad without issue! We're eager to help you out with some troubleshooting; we just have a question first so we can best assist you. Kindly tell us if, on the game, you have mods enabled. We look forward to your reply and helping out! 

 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi again, @DrDarkMatter456! We were just checking to see if you still needed some help with your game; if so, please let us know! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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