I recently picked up contractors on the quest store and wanted to try it out on PC via link. I can download the game just fine, but when i try to open it it gives me error OVR57100773 and says the entitlement is not currently valid. Ive tried uninstalling on both platforms and havent seen much about this issue so im wondering what it could be
Thanks for reaching out to us, @SpookyNautilus! We're sorry to hear that you're receiving this error code when attempting to play Contractors, and we regret any inconvenience this might have caused. Absolutely no user should have to continue dealing with error codes that prevent them from accessing their games and apps, and we're excited to collaborate with you to resolve this issue!
We kindly request that you answer the following questions to help us understand what's happening.:
Does your PC meet the requirements to use Meta Quest Link?
Is the device you're linking and your PC running the most up-to-date software? Ensure that there are no pending updates for Windows, drivers, GPUs, and VR device.
Have you checked if Contractors is installable on standalone VR?
Are there any more apps or games that have this error message?
In addition to uninstalling and reinstalling the game, have you taken any other troubleshooting steps?
We're looking forward to your reply!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey, @SpookyNautilus! We're back again because we wanted to make sure you're aware that you can verify if your PC meets the requirements to use Meta Quest Link , here. We also wanted to make sure that you're using a Meta-branded link cable and plugging it into a USB 3.0 port. We would appreciate it if you could continue answering the questions from our previous post, so that we can hopefully get you to start playing Contactors!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey again, @SpookyNautilus! We're just as excited as you are for you to be able to play Contractors, so we're following up to see how everything's going! We want to ensure we are giving you the assistance you need, and to let you know we're still here if you need us! If you do still need assistance, please let us know by responding to our previous posts and we'll be more than happy to assist you further! We're looking forward to your reply!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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