07-27-2024 12:57 PM - last edited on 07-27-2024 07:58 PM by AliceinVRworld
I have bought the game and can see it in the quest 3 library but won't start?
07-28-2024 12:38 PM
Hi @bruiser.703497! We understand how excited you are to play your new game and we'd love to assist you in getting started! Just to clarify, are you getting an error message when trying to start the game? Have you tried uninstalling and reinstalling the app? If you hadn't already, please also try to reboot the app. Once you've given these a try, please reach back out to let us know if you need further assistance!
We look forward to hearing back from you!
07-30-2024 02:40 PM
Hey there! We just wanted to swing by to continue working with you and your device to make sure you're able to enjoy your games without any interruptions. Whenever you're ready, we'll be here and happy to help if any further assistance is needed!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset