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Controller Battery stuck at 0%

SoraIzumi
Honored Guest

My left Quest 2 controller is having an issue where it won't stay connected to the headset at all. I changed the battery and it says that its at 0%. The right controller's battery is fine, and I even swaped the two to check and it still read as 0%. I tried unpairing them multiple times, cleaned the battery connectors, and tried a few different brands. Nothing is working at all. It was working fine yesterday, I didn't drop it or anything. It will power on enough to get the flashing leds and buzz that it connected, but instantly stops working afterwards.

 

13 REPLIES 13

@Aklho there's a know issue with the positive battery terminal plunger in the battery compartment. The controller plunger spring pressure is not enough to make positive and continuous contact with the positive battery terminal. 

Some AA batteries are taller than others and some have longer positive battery terminals. A small ball of aluminium foil flattened and placed in the recess for the positive terminal, or a small 7mm washer diameter placed against the positive controller plunger will ensure good contact is made. Check out the video at the 2 minute mark. NOTE - HE PUTS FOIL BETWEEN THE NEGATIVE TERMINAL AND THE BATTERY. THE ISSUE IS WITH THE POSITIVE TERMINAL, PUT THE FOIL BETWEEN THE POSITIVE TERMINAL AND THE BATTERY.

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Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR

Hi there @Aklho,

 

We just wanted to see if you're still having issues with your controller, and if you've managed to try the troubleshooting steps suggested by us or other users in the thread? Please let us know, and we will be more than happy to help you further!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Sadly, none of the fixes worked for me and i do remember feeling the battery heat up considerably one time when i tried putting it in after it started having problems. Long story short, most definitely a short circuit, but thanks for the help anyways.

Thank you for taking the time to try these steps! Please let us know if there's anything else we can do to help in future.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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