01-29-2023 02:19 AM
I've started experiencing issues with my Meta Quest controller tracking (predominantly the left)
It appears to be intermittently offsetting to approximately 1ft+ to my right; when I'm predominantly playing FPS and Beat/target based games, this renders my gaming experience impossible.
I've checked to ensure adequate lighting and am not aware of any damage to the controllers; as I purchased my Quest a couple of months ahead of the launch of the Quest 2, I'm aware my warranty will be out of date.
Is there any known issue / possibility to repair / buy replacement controllers?
01-30-2023 08:33 AM
Hello, @Baneology! We're sorry to hear that during gaming, your controllers aren't tracking properly. We are aware of how bothersome this is and how it interferes with your VR experience. We'd like to provide some troubleshooting steps to follow to get you moving again:
Please let us know if following these instructions helped resolve the issue. We look forward to hearing from you soon.