08-23-2024 06:05 AM
Since the v68 update was installed on my Quest 3 headset, I have began experiencing severe issues with joystick detection - particularly after a short while of using hand tracking mode.
How the issue occurs exactly:
1. I place my controllers right outside of the edge of the play area
2. I continue playing (VRC) in hand-tracking mode for a while (5-10 minutes)
3. I pick up my controllers to resume joystick tracking
4. One or two of the controllers will no longer wake up. They have no outline, and are not detected in the quest operating system itself no matter what buttons are pressed, or if the joysticks are tapped together, or moved in/out of the play area. Sleeping and waking up the quest does not help either.
This was never an issue previously, but now after the update it tends to happen regularly, with no easy way to fix it.
Once the controllers stop waking up when picked up, nothing helps except removing and putting the battery back into the sticks (a massive chore when you use grip covers that need to be removed each time), or a full Quest 3 reboot with the power button.
The problem is very severe and occurs with ease. I get it multiple times per night while playing VRC through wireless virtual desktop.
Everything worked fine prior to the v68 update.
Please issue some kind of a fix!! This is a crippling issue.
Solved! Go to Solution.
4 weeks ago
Thanks for letting us know @Melawen70! If you have any other questions for us in the meantime, we're more than happy to help.
a week ago
problem solve with update 69 and controller software update. pls next time dont say to factory reset quest 3 for nothing and just look in to it and tell us software pp are looking for solution. I will be less prone to tell pp to buy pimax headsets.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset