09-20-2024 11:15 AM - last edited on 09-20-2024 12:00 PM by cherrycolaa
Is there anyway to pair a controller to my headset without using the meta horizon app? I need to know if there is a way because my controller is acting weird and will not connect, and when I replace the battery it takes a while before it starts to flash. I have a spare controller but my headset doesn’t connect to my mobile app either.
if there isn’t a way to pair a controller, then I think meta should add a feature to v70 where you can pair controllers to the headset without using the app
09-20-2024 12:09 PM
Hey @alf1eeee, thanks for reaching out.
Unfortunately the app is needed to pair the controllers with the headset. However, we suggest sending us a PM to try help you through the process and see if there's anything we can do to help with pairing the headset to the app. Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to message us.
By the way, adding the ability to pair without the app to avoid situations like these is a pretty handy idea. You should definitely visit the Ideas forum and make that suggestion!
Hope to hear from you soon!
09-21-2024 12:44 PM
Hi there, @alf1eeee
Just a message following up to see if you still require any assistance.
If so please reach out to us so we can help you!
09-21-2024 01:04 PM
I dont need help anymore but if i do i will make another post
09-21-2024 01:07 PM
We're glad to hear your issue is resolved!
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