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Controller staying still

tbh.creature
Honored Guest

meta my left meta quest 3 controller just stay still and the left controller front button does not work

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey hey @tbh.creature !

 

Oh no! We would love to lend a hand. So, here are some troubleshooting steps for you to try:

 

  • Clean the controller
    - Compressed air can be used to remove any debris inside the controller

 

  • Remove any unsupported third-party accessories that may affect button movement or controller detection. (For example, controller covers, controller attachments, etc)

 

  •  Remove the battery from the controller for 30 seconds. Try a new battery.

 

  • Unpair and pair the controller to the headset

 

If the issue continues, please do not hesitate to reach back out via PM. You can do this by selecting our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Don't forget, you must be signed into the community first to send us a private message! We are always keen to help out any of our VR family! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there @tbh.creature! Just checking if you would require any further assistance?

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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