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Controller won’t connect

DiMarcoFamily
Honored Guest

just bought the new oculus meta quest 2 and cannot connect the right controller because it did not come with the pull pin to activate the controller. The left one is activated but the right is not. Is there any way to fix this?

1 REPLY 1

Tonberry_Qing
Retired Support

Hey @DiMarcoFamily. Welcome to the wonderful world of VR! Sounds like your connection issue is likely an easy fix.

Try opening the battery compartment using the instructions in this image.

Making sure that the battery is seated correctly and has a good connection.  You can also try replacing the batteries if they're depleted.  The pull pin's only function is to prevent the battery from making contact with the terminal. Let me know how it goes! 😉

319330000_686444729877178_1422441662722182356_n.jpg

Have you tried turning it off and on again?