10-30-202401:27 PM - last edited on 10-30-202403:32 PM by OMOTO
I sent my controllers to Meta in one box, but I only put one shipping label because I couldn’t fit two. So I just got the invoice saying that only the left one was fixed. Does this mean that I’m going to wait all this time for a controller with stick drift, or not even get them back?
We can see that you are wondering about the controller that you sent over for a replacement. If you sent over additional items without the required labels it will not be return as they do not have the labels to confirm the replacement.
We hope this clarifies the situation. If you have anymore questions or issues please don't hesitate to get back in touch.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
We can see that you are wondering about the controller that you sent over for a replacement. If you sent over additional items without the required labels it will not be return as they do not have the labels to confirm the replacement.
We hope this clarifies the situation. If you have anymore questions or issues please don't hesitate to get back in touch.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Wow, that’s amazing!!! How do I get my controller back? I really want to get back into VR, but now that I won’t be getting it back, who do I contact about this? How do I prove that I still have warranty or whatever so I can get it back?
We'll be happy to look into what we can possibly do for you in this situation, would you mind sending us a PM? To do this, please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Looking forward to hearing from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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