The controllers shoot right through the selections. The selections highlight, but I can't click on them, I see the line from the controller shoot right through the menu items into the background. Help!
12-13-202312:54 PM - last edited on 02-07-202410:35 AM by TheLegend27
Hey there @bozman.769278! We see you are having similar controller issues with SuperNatural. We are wondering if you had a chance to try the troubleshooting steps provided in this thread. If the troubleshooting we provided didn't work out for you, try reaching out to the developer if this is the only app you're seeing this issue in. We appreciate your patience and understanding.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hello once more @bozman.769278 just checking up to see if you were still needing our team's assistance. We are more than happy to continue looking into this issue for you. Reach back out and let us know how we can help. If it has been resolved, or if you were able to get in contact with the developer, let us know. We'll be here waiting for your response. Have a great one.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I was having the same issue. Seems really strange that there are several complaints about the left controller in specific and only in Supernatural. I guess it takes a little extra pressure boxing and flowing. I had no problem in any other app.
I tried all of the steps of restarting the headset (power off), un-pair and re-pair both controllers, and every calibration step I could find. After finally determining it was only in SuperNatural, I dug a little more in forums and someone suggested replacing the battery in the controllers. My unit is only 3 days old and both controllers showed 90%, but what the heck, new batteries.
Viola, seems that Meta may be using, not the highest quality batteries. What a shame in a $500 product, ,I mean come on, spend a little of that profit, provide good batteries.
Hope this help out anyone else that maybe traveling this road. Hope this fix holds!
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