The right controller for my son's Meta Quest 2 is glitching and sometimes nonresponsive. We have checked for updates, cleaned the sensors, recalibrated the controllers, paired them again, and finally did a factory reset. Nothing seems to help.
Hi @Ari8520! Thank you for bringing this issue to our attention.
We see you're experiencing an issue with your right controller. We know it's never ideal to experience any issues with our device that stop us from fully enjoying the VR world, and we're here to help! We suggest removing the batteries from your controllers for a few minutes, and then replacing them with new batteries. After that, please try rebooting your headset. This will help reset the controller.
If you're still facing any problems, we would like you to send us a DM so we can explore your options.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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Thank you for letting us know! This sure isn't an experience we'd like to hear our customers having, but we're definitely eager to help in getting this fixed. Let's see what we can do!
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR GOOGLE PREMIUM ACCOUNT
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