12-27-2022 05:43 PM
So I’ve noticed the same issue that others have posted on. Just received for this Christmas for my boys and they say that the error message indicating that the coming fan is not functioning properly and could cause it permanent damage. They don’t play their Oculus for any extended time at all and may have only logged a total of 5 hours in it so this should not be occurring on a brand new Oculus 2
12-28-2022 10:43 AM
Hello there, @LosDeversHombres. We recognize that this could be a concerning situation. Particularly when dealing with such delicate equipment. We want to alleviate your concerns and be there for you every step of the way. If you could please refer to our support channels on our website, they will be able to assist you in finding a solution with the device, as we do not have the necessary systems to handle this type of problem over forums. You can find our support website by following this link, here.