10-19-2022 04:58 PM
My cooling fan is not working and there is no way to find support. It hasn’t been working since after a few months of owning the quest. I think it should be covered under warranty? I have done all the troubleshooting the site suggests. How do I contact customer support?
10-19-2022 05:19 PM
Hey @joshua1289. You are in the right place for help! Please click here to open a ticket with support https://metaque.st/Support
10-19-2022 08:08 PM
Thank you but the option is not their for the fan on the headset. Are you able to offer another solution? I have tried the reset to factory Etc. thank you for your help.
10-20-2022 07:10 AM
Hi again! We understand there isn't the option for the fan issue. We would like for you to choose the best option and then provide the details in the ticket.