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Couldn't buy game from store

virtualvalium
Honored Guest

Just a note that I couldn't buy a game yesterday with 2 different desktop browsers or the Meta phone app.

With Firefox and Chrome, I would press the Confirm button on the order page and it would just spin. On the Meta app, I would be directed to authenticate with my bank but after authenticating, I would be sent back to the confirmation page over and over again.

The only way I could complete the transaction was to buy the game in the headset using the store app and then authenticate the purchase on my phone.

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