I recently purchased my Oculus Quest 2, as I had a chance to try it at my friends. He was trying to send me a referral code, but the app says: "Couldn't send referral. We are working on getting this fixed as soon as we can. Please try sending your referral again later."
As I want to use my headset I started using it, but I really would love to take advantage of this opportunity with the referral bonus. Could you please assist?
We know how exciting it is to take advantage of a great deal, especially when that deal gets you an awesome new VR set, so we would love to take a look into this for you!
We invite you to send us a private message regarding your issue so we can deep dive into this for you. Please click here https://ocul.us/OculusCommunitySupport or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message.
We always suggest having your Oculus information (first and last name, email address, username) at the ready for when you private message us. Also anything that can help us investigate this for you, such as your friend's Oculus account information and a screenshot of the error you're getting when you try to use the referral code. This will help us research this thoroughly for you.
We look forward to hearing from you and welcome to the Oculus Family!
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Thank you for your fast reply. I just sent you a message as you suggested.
Kind regards,
Klem-S
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