01-26-2023 06:12 PM
I purchased an oculus for my girlfriend, I’m trying to set up her account but I can’t get past the creating a username page. The handle she wants is available, it shows a green checkmark. When we click next it doesn’t do anything. We’ve open and closed the window and retried it multiple times. What can I do to progress creating her account?
01-27-2023 11:31 AM
Hey there, @Wao77! We wanted to welcome both of you to the Metaverse world where we are always expanding in our VR family. We're sorry to hear that setting up a username for your Meta account is giving you trouble. Here are the username requirements:
Also try to uninstall and reinstall the mobile app. Check out this page for further details on creating a Meta account. Please let us know if you were successful with creating your Meta account.