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Cross-buy games not working.

Strungar
Honored Guest

I recently bought ''Contractors'', and ''Zenith: The Last City''. On the quest store. I found out they had cross-buy so I decided to download them from the Oculus App to play on my computer for better graphics. First I tried Zenith, and the in game controllers were stuck to the bottom of the floor so I couldn't select anything. Then I tried Contractors, and the game worked fine except the Mods section was locked. I read online that this is some kind of anti pirate feature. But Now the Mods are locked on my quest 3 version as well! Please fix this!

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hey there! Thank you for bringing this to our attention. We understand that you're having issues with your cross-buy games and know how this can affect your time in the VR world! No worries; we'll be happy to help! Could you please try the following:

 

  • Make sure the headset is on the latest version.
  • Uninstall and reinstall the games.
  • Make sure the internet connection is good.
  • Factory reset the device.

Please let us know if this worked for you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hey there! Thank you for bringing this to our attention. We understand that you're having issues with your cross-buy games and know how this can affect your time in the VR world! No worries; we'll be happy to help! Could you please try the following:

 

  • Make sure the headset is on the latest version.
  • Uninstall and reinstall the games.
  • Make sure the internet connection is good.
  • Factory reset the device.

Please let us know if this worked for you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there! We're just following up with you to see if you still need assistance. If so, please provide the information from our previous message and we'll assist. We hope you have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Thank you. Reinstalling Contractors on the Quest seemed to fix both the quest, and PC version.

talastar
Protege

Glad to hear reinstalling Contractors fixed the issues. Sometimes that simple step does the trick. Out of curiosity, how are you enjoying Zenith otherwise? I've heard good things about the MMO aspect - do you find it's held your interest for multiple play sessions? Always on the lookout for new VR games to check out.

Zenith held my interest for about a week. Problem is ''Wow Classic: Season of Discovery'' Was announced. So I started playing Wow again, and don't have time for both. I think the mechanics are pretty fun. It's just most of the regulars are maxed lvls doing raids. So I do most quests by myself. There's also some parts of the world that simply aren't finished. I find areas in the middle of the map with no floor. And considering you are able to glide around on this game, that's pretty bad to see.

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