D-Link Air Bridge shows up in Device Manager but not detected by Quest Link

[kiippykiip]

Hi Meta support team + VR community,

I have a D-Link Air Bridge device that was previously set up successfully but has since stopped working after a recent Meta Link app update. The device itself also no longer lights up blue.

My computer is able to detect that the device is connected and drivers are properly installed (confirmed through uninstall + reinstall using driver software). When trying to set up the D-Link device in Quest Link, setup will sometimes (~10% of the time) show up in Quest Link for a few seconds before the setup window closes.

I do not have the option to manually initiate D-Link setup in the Quest Link app.

[MetaQuestSupport]

HI there, thank you for bringing this to our attention.

We understand that you are having issues with Quest link.

So that we can investigate this issue further could you please send us a private message so we can gather some details from you.
 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
 

We are looking forward to your message!

[MetaQuestSupport]

Hello, just Meta Quest Support checking in.

We can see that you have not replied to our previous message. Can we ask has your issue been fixed? If not, could you please get back to us and we will do what we can to fix your issue.

If your problem has been fixed, there is no reason to respond as the case will close by itself after some time.