cancel
Showing results for 
Search instead for 
Did you mean: 

DK2 Orange light and 'No HMD Detected, Tracker Connected' error message

Gedi_k
Honored Guest
Hi guys,

I am trying to update my DK2 to the latest runtime version or at least to a version that would make the unit work. 

I have an orange light on (previously it was blinking) and in the Oculus config utility (0.6.0.1) I am getting an error message 'No HMD Detected, Tracker Connected'.

I am also not able to update the firmware.

Here is my diagnostics log:

{


"Time": "2016-04-20_09:09:15",


"SDK Version": "0.6.0.1",


"Service Protocol": {


"Major": 1,


"Minor": 6,


"Patch": 0


},


"RemoteProtocolVersion": {


"Major": 1,


"Minor": 6,


"Patch": 0


},


"Service Running Time": {


"Hours": 0,


"Minutes": 7,


"Seconds": 19


},


"System Specifications": {


"Operating System": "Microsoft Windows 7 Ultimate ",


"Processor": "Intel(R) Xeon(R) CPU W5580 @ 3.20GHz",


"Graphics Adapters": [{


"Name": "NVIDIA GeForce GTX 570",


"Video Controller RAM (MB)": 1280,


"Driver Version": "10.18.13.6472",


"Video Mode": "1920 x 1080 x 4294967296 colors"


}],


"Total RAM (GB)": 12,


"USB Tree": [{


"name": "Intel(R) ICH10 Family USB Universal Host Controller - 3A34",


"deviceid": "PCI\\VEN_8086&DEV_3A34&SUBSYS_026D1028&REV_00\\3&172E68DD&0&E8",


"caption": "Intel(R) ICH10 Family USB Universal Host Controller - 3A34",


"manufacturer": "Intel",


"Devices": [{


"manufacturer": "(Standard USB Host Controller)",


"name": "USB Root Hub"


}]


}, {


"name": "Intel(R) ICH10 Family USB Universal Host Controller - 3A35",


"deviceid": "PCI\\VEN_8086&DEV_3A35&SUBSYS_026D1028&REV_00\\3&172E68DD&0&E9",


"caption": "Intel(R) ICH10 Family USB Universal Host Controller - 3A35",


"manufacturer": "Intel",


"Devices": [{


"manufacturer": "(Standard USB Host Controller)",


"name": "USB Root Hub"


}]


}, {


"name": "Intel(R) ICH10 Family USB Universal Host Controller - 3A36",


"deviceid": "PCI\\VEN_8086&DEV_3A36&SUBSYS_026D1028&REV_00\\3&172E68DD&0&EA",


"caption": "Intel(R) ICH10 Family USB Universal Host Controller - 3A36",


"manufacturer": "Intel",


"Devices": [{


"manufacturer": "(Standard USB Host Controller)",


"name": "USB Root Hub"


}]


}, {


"name": "Intel(R) ICH10 Family USB Universal Host Controller - 3A37",


"deviceid": "PCI\\VEN_8086&DEV_3A37&SUBSYS_026D1028&REV_00\\3&172E68DD&0&D0",


"caption": "Intel(R) ICH10 Family USB Universal Host Controller - 3A37",


"manufacturer": "Intel",


"Devices": [{


"manufacturer": "(Standard USB Host Controller)",


"name": "USB Root Hub"


}]


}, {


"name": "Intel(R) ICH10 Family USB Universal Host Controller - 3A38",


"deviceid": "PCI\\VEN_8086&DEV_3A38&SUBSYS_026D1028&REV_00\\3&172E68DD&0&D1",


"caption": "Intel(R) ICH10 Family USB Universal Host Controller - 3A38",


"manufacturer": "Intel",


"Devices": [{


"manufacturer": "(Standard USB Host Controller)",


"name": "USB Root Hub"


}]


}, {


"name": "Intel(R) ICH10 Family USB Universal Host Controller - 3A39",


"deviceid": "PCI\\VEN_8086&DEV_3A39&SUBSYS_026D1028&REV_00\\3&172E68DD&0&D2",


"caption": "Intel(R) ICH10 Family USB Universal Host Controller - 3A39",


"manufacturer": "Intel",


"Devices": [{


"manufacturer": "(Standard USB Host Controller)",


"name": "USB Root Hub"


}]


}, {


"name": "Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A",


"deviceid": "PCI\\VEN_8086&DEV_3A3A&SUBSYS_026D1028&REV_00\\3&172E68DD&0&EF",


"caption": "Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A",


"manufacturer": "Intel",


"Devices": [{


"manufacturer": "(Standard USB Host Controller)",


"name": "USB Root Hub"


}, {


"manufacturer": "(Standard USB Host Controller)",


"name": "USB Composite Device"


}, {


"manufacturer": "Oculus VR",


"name": "Oculus DK2 Tracker"


}]


}, {


"name": "Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C",


"deviceid": "PCI\\VEN_8086&DEV_3A3C&SUBSYS_026D1028&REV_00\\3&172E68DD&0&D7",


"caption": "Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C",


"manufacturer": "Intel",


"Devices": [{


"manufacturer": "(Standard USB Host Controller)",


"name": "USB Root Hub"


}, {


"manufacturer": "TP-LINK",


"name": "TP-LINK Wireless USB Adapter"


}, {


"manufacturer": "(Generic USB Hub)",


"name": "Generic USB Hub"


}, {


"manufacturer": "(Standard USB Host Controller)",


"name": "Unknown Device"


}]


}]


},


"Drivers": [{


"Path": "\\system32\\OVRDisplay64.dll",


"Version": "1.2.6.0"


}, {


"Path": "\\system32\\OVRDisplayRT64.dll",


"Version": "1.2.6.0"


}, {


"Path": "\\syswow64\\OVRDisplay32.dll",


"Version": "1.2.6.0"


}, {


"Path": "\\syswow64\\OVRDisplayRT32.dll",


"Version": "1.2.6.0"


}, {


"Path": "\\system32\\drivers\\RiftEnabler.sys",


"Version": "1.2.6.0"


}, {


"Path": "\\system32\\OVRDisplay32.dll",


"Version": "1.2.6.0"


}, {


"Path": "\\system32\\OVRDisplayRT32.dll",


"Version": "1.2.6.0"


}, {


"Path": "\\system32\\drivers\\OCUSBVID.sys",


"Version": "1.0.10.0"


}],


"Video Device Tree": [{


"Name": "NVIDIA GeForce GTX 570",


"VRAM (MB)": 1233,


"Monitors": [{


"Name": "\\\\.\\DISPLAY1",


"Width": 1920,


"Height": 1080,


"Refresh Rate": 60


}]


}],


"Devices": []


}


I look forward to receiving your comments.


Gedi

0 REPLIES 0
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?