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Dance Central does not install on new Oculus Quest 2

lburrell
Level 2

New device, Beat Sabre also installed and working properly. But Dance Central seems stuck on the phone: when it prompts to install on headset, three instances of the headset appear and need to be checked off. But, then clicking "Install" just returns you to "Install on Headset." This seems broken.

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hey there, lburrell! We know how disappointing it must be to experience this install issue with Dance Central. We want you to be able to fully enjoy your new device to your heart's content, so let's work together to get this resolved.

 

If you haven't done so already, please try signing into your account, using this link https://bit.ly/3N9iwlF, on a web browser and downloading the game from there. We also recommend trying to install the game directly from your headset.

 

If none of these steps work for you, please let us know and provide a screenshot of the page you get when you click "Install on Headset". We'd love to get a better understanding of the error you're experiencing. You can either let us know here or in a private message if you need further assistance. 😊

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, lburrell! We know how disappointing it must be to experience this install issue with Dance Central. We want you to be able to fully enjoy your new device to your heart's content, so let's work together to get this resolved.

 

If you haven't done so already, please try signing into your account, using this link https://bit.ly/3N9iwlF, on a web browser and downloading the game from there. We also recommend trying to install the game directly from your headset.

 

If none of these steps work for you, please let us know and provide a screenshot of the page you get when you click "Install on Headset". We'd love to get a better understanding of the error you're experiencing. You can either let us know here or in a private message if you need further assistance. 😊

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.