Hey hey @LilyMae2656! I don't personally have the Dance Central game on my headset, but I know how it feels when your game stops working unexpectedly. I'm here to help!
Is this type of thing happening with other apps too, or is it just with Dance Central? If it's happening with more than just Dance Central, my first advice would be to reboot your headset and make sure it's connected and paired in your mobile app.
If you're only having issues with Dance Central, then I'd first suggest an uninstall and reinstall of the app. Sometimes there might just be a little bug that that can fix! If you try that and are still having trouble, then your next best plan of action will be to reach out to the app developer. Here is a link to their website: https://www.dancecentral.com/. It does look like they use their Discord to provide support now, and you can find that on the homepage of their site!
Hey hey @LilyMae2656! I don't personally have the Dance Central game on my headset, but I know how it feels when your game stops working unexpectedly. I'm here to help!
Is this type of thing happening with other apps too, or is it just with Dance Central? If it's happening with more than just Dance Central, my first advice would be to reboot your headset and make sure it's connected and paired in your mobile app.
If you're only having issues with Dance Central, then I'd first suggest an uninstall and reinstall of the app. Sometimes there might just be a little bug that that can fix! If you try that and are still having trouble, then your next best plan of action will be to reach out to the app developer. Here is a link to their website: https://www.dancecentral.com/. It does look like they use their Discord to provide support now, and you can find that on the homepage of their site!
I have been having this problem, too. I have tried uninstalling the game and reinstalling. It doesn't work at all. I can't find any resources to help get the game back online.
Hey @Moghedean75! We hate to hear that you're having trouble loading your game. No worries, let's work together to try and get this resolved. Could you please try the following:
Try downloading the game on your mobile app.
Try downloading the game on a different web browser.
Try a different internet connection if possible.
We look forward to your response!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I have done everything you have asked me to do and still, my game is doing the same thing I have uninstalled it several times, and each time I reinstalled it looks as if it will work then the DC comes up and keeps flashing will not load at all.
Hey there! For further assistance we ask that you reach out to their developers using their Twitter account here as they will have all the tools and resources to help you with this. If you're unable to reach them you can do a self automated refund here since you're unable to install the game or play it properly. We do hope you find this information helpful.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I tried to go to their site to contact the developer and it tries to make me sign in which no clue what my sign in is - I got the game through my oculus! I’d like to keep the game if I can figure out how to fix it so it loads. Can anyone help? Please
As much as I wish I could provide you with a quick fix, you're probably still going to need to reach the developer. If you don't know or can't sign in on their site, they also have a link to their Discord. I'd recommend going that route to try and get assistance from the developer side of things!
I just found out I had to shut off storage, not accept it and it opens the game. This is a big problem I guess that needs a fix, so now you can play and dance but not save anything. Hope you still have your app and can use it!
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