I have emailed 2 times with no response. I can’t change the date of birth for my kids. It tells me to contact support and I have two times. What do I need to do?
Hey @Melissa.Deas! We see you have contacted our team regarding changing your child's date of birth, and you haven't received a response back. Due to the potential of dealing with private or sensitive information, we'd be more than happy to continue helping out if you'd reach out to us in a PM! Please select our name to get to our profile page, or click here! Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We look forward to hearing back from you!
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Hey @Melissa.Deas! We wanted to follow up and see if you still needed some assistance updating your child's date of birth. We'd love to help! Please reach out to us through PM for more assistance!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hi there, @Melissa.Deas! We're so glad to see you've sent us a PM and we're excited to work through this account update issue with you! When you get a chance, please get back to us there. We look forward to hearing from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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