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Dead Oculus Quest2

jedmgrew
Honored Guest

The last update for my Oculus 2 turned it into a paperweight. It's been to CEX for repair, and they confirmed it's dead.

35 emails to Meta, they're not accepting responsibility, and even to get an out of warranty replacement is over £100.

Absolutely useless customer service, mostly AI generated, hence the 35 different signatures on all the support responses.

Anyone want to buy a non working headset for spares lol.

1 REPLY 1

Cerafus
Honored Guest

I knew the support had to be an AI!!! I've been trying for 3 weeks to get my Meta account back from being Suspended. It's been a nightmare!

Phillip Tripp
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