05-20-2022 01:39 PM
I keep clicking payment methods and it doesnt show debit card and i can do only debit card because i live jn the netherlands anyone got something for me?
05-20-2022 02:33 PM
Hey there! We don't want anybody to feel stuck when they can't add a payment method. Try to add a payment through your Oculus, or an incognito web browser. If that doesn't work, then try making a PayPal account with your card connected and adding that. If none of these steps work, then we would be happy to look into this further in a support ticket.
05-21-2022 03:07 PM
Hey there! Let us know if you still need help, we would be happy to hear from you!
05-30-2022 09:19 AM
The thing is im in the netherlands and our debit cards theres one called Ideal and any other netherlands debit card doesnt work
05-30-2022 09:19 AM
I replied to ur reply above u
05-30-2022 01:06 PM
Hey there! So we see you've already tried a couple of Netherlands payment types that were not accepted. The link right below will take you to the Payment Methods that are accepted in our store. The best thing we could suggest, is to try a Visa/MasterCard or PayPal account which you could potentially add the Netherlands debit card to and use that for payments.
Right below you can find our requirements for payment methods:
If you're still having issues after testing those out, don't hesitate to reach back out with any updates that come up!
06-01-2022 11:47 AM
Theres a catch tho, the netherlands debit cards are like Ideal that u go to a link and buy from there but at debit card theres card number and stuff which i dont have also visa paypal and mastercard i also dont have so i can only do those ntherlands and debit cards where i need to type my card number security and stuff wont work sadly
06-01-2022 11:48 AM
Also do u guys have gift cards which i can buy then maybe
06-01-2022 12:34 PM
Hey DerkyPlayz, thank you for that update on your payment method. Also, great question about the gift cards. However, we currently don't have that option available.
We do see that your payment would be somewhat like the iDEAL method.
After some extensive digging, the best thing we could advise right now would be to reach out to PayPal support as they would be able to help with the account creation and use of this method. The other suggestion would be to attempt a payment method which would fit within our requirements. Possibly a trusted friend, colleague, or family member who can let you use their card/PayPal account,
If there's any further questions or concerns, feel free to reach back out!
06-09-2023 12:59 PM
Dude i live in the Netherlands aswell but sadly i cant either bc oculus only accepts Mastercard and visa but you can get a giftcard but i cant find a giftcard in the netherlands
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