08-03-2022 03:23 AM
defector crashes after a 3 second black screen, anyone had the same issue and resolved it?
Solved! Go to Solution.
08-03-2022 02:03 PM
Hello, @TOX1CITY. We wish you a wonderful day! We see you're having issues with Defector crashing. We understand how troubling that can be, but don't worry, we're here to help you get back to saving the world in no time.
To get you back in the game could you please answer the following:
Could you also try the following steps below:
Please let us know if the steps listed above work. We're excited to get you back into VR!
08-03-2022 02:03 PM
Hello, @TOX1CITY. We wish you a wonderful day! We see you're having issues with Defector crashing. We understand how troubling that can be, but don't worry, we're here to help you get back to saving the world in no time.
To get you back in the game could you please answer the following:
Could you also try the following steps below:
Please let us know if the steps listed above work. We're excited to get you back into VR!
08-03-2022 10:11 PM
nothing worked, but i did reset my pc (not restarting, i reset everything) and then it worked but thanks again oculus
08-04-2022 09:09 AM
Hey @TOX1CITY! Thanks for the update! We're very happy to hear you'll be able to continue enjoying your VR world!
We wish you the best and lot's of fun to come!
12-26-2022 11:18 AM
12-26-2022 11:22 AM
It didn’t work
12-26-2022 11:26 AM
Hello, Ivxz12 We saw that your VR was crashing frequently and that you were experiencing black screens; we are aware that this may be interfering with your VR experience and would want to offer us assistance.
12-27-2022 11:33 AM
Hello, ivxz12 Your input is very valuable to us, so please don't hesitate to contact us if you still need assistance with your VR Blaxk screen crashing.
06-24-2023 03:09 PM
I'm having the same problems as them and I've had it for a couple weeks now and I've been trying to factor reset like wad said but when I hold the volume down button and power button it turns off, pls help me
06-27-2023 08:25 AM
Hey there, @killermark190! We couldn't help but notice that you are reaching out because you are experiencing some issues when trying to perform a factory reset. We certainly understand how disappointing something like that can be and how it can hinder you from trying to get your headset back to a fully-functioning state, so we'd like to help you get this issue sorted out as quickly as possible! Please follow these instructions in order to perform a factory reset:
Please ensure that your headset is turned off first before trying to perform a factory reset. Let us know how this works out for you. We will be standing by just in case further assistance is needed!