Just deleted my kids account that was paired to the meta quest 2. Now I can’t add a new account to the device because it says it’s still connected to the deleted account. How do I pair to a new account? I’ve tried factory reset on the device itself and it doesn’t work.
Hey there @TheronVR! We noticed that you have removed your children's account from your profile. We understand that this might impact your family's VR experience. It would be greatly appreciated if you could send us a private message so that we can request some vital details. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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Hey, hey! We were just dropping in to check in on you and see how everything was going! We want to make sure you are getting the assistance you need, and to let you know we are still here if you need us. If you are still experiencing issues with pairing your Quest 2, please let us know by responding to the previous post and we will be more than happy to continue on this journey with you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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