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Deleting a Facebook page

Tonjogando
Honored Guest
Hello!
 
(I would like to inform you that I am Brazilian)
 

Be clear and objective about the issue.

It's been over a year since I asked Facebook to delete my @Tonjogando page on Facebook, and as of this writing, this has not happened.

I've been trying to contact them in every way, but I can't, they don't have any.

At the time, I strictly followed the removal request, waited 30 days and thought it was offline, with all my data, information and posts removed.
And that didn't happen.

Now, after 1 year and 5 months, my Facebook page is still online, and I can't access it, in any of the ways Facebook has suggested for reactivation, changing the password, hacking, etc.

The email address is simply not linked to the account, the login name can be found, but the password cannot be recovered.

What I want is help to resolve this whole issue.
(direct contact, a real solution to the problem)

Can someone please help me?

I can't stand this whole situation anymore.
page in question, link: https://www.facebook.com/tonjogando

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey @Tonjogando,

 

Thank you for reaching out to Meta Quest Support! 

We completely understand that this is not the experience that you would like to have on Facebook.

 

However, at Meta Quest Support we provide support for Meta Quest products and services only; so we are not able to assist you directly with your Facebook account.

Although we are not able to assist you directly with this issue, we would be happy to point you in the right direction towards getting the support you need.

 

We highly recommend that you visit the Facebook Help Centre, where you may be able to find the resources to assist you in recovering your Facebook account.

If you have any questions regarding Meta products in the future, please do not hesitate to contact us. We are always happy to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Look, I can't talk to a human being on this link.

I have already done everything correct to request the cancellation of my account.

They just took away my access, and my data is all available at Facebook.com/tonjogando

This is causing me problems.

I urgently need to speak to someone who can resolve this.

Why didn't your system take this off the air?