Hi, I ordered an oculus quest 2 on Sunday and the expected delivery date was Tuesday. on the website the delivery date is always Tuesday and the product is not shipped. I wrote to support two days ago and was told to wait at least until today and since I have not received any communications regarding the shipment, I replied to the email for more information. I also write here hoping to have further help.
Hello Tplayy! We would love to look into your order with you! After looking through your account, we have found your order number and have taken a look at it! Everything on your order looks to be correct and updated, so we just ask for your patience now as it can take up to week for processing. We apologize for any inconvenience this may have caused, and we have gone ahead and left a not with the agent who is working your support ticket to let them know that you are waiting for a response. We thank you for your patience with us and we look forward to getting you your Quest 2 and to seeing you in VR! Have a wonderful day!
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