06-30-2022 02:20 PM
I live in the Netherlands and on the 13 I bought a controller and I did not receive it and on the 21 I received an email that I will get my money back within 7 days and it has now been 9 days, is there a delay I would like to know
07-01-2022 08:05 AM
Hey, Duncan027! Thank you for reaching out. We understand how important it is that you receive the refund for the controller on time. That being said, we'd love to take a look!
We just need the order number for reference, so we can check out why the refund has not been processed or what the delay may be. I hope to hear from you soon!
07-01-2022 10:37 AM
I got help frome oculus support frome the Netherlands, i thing it going to be fine thx fore the help i like there are good support frome oculus.
07-01-2022 11:02 AM
Awesome! That's great news, I'm happy we were able to resolve it. Feel free to reach back out if you have any issues in the future!