cancel
Showing results for 
Search instead for 
Did you mean: 

Desktop dosent work in PCVR

TBONE_ATTACK
Honored Guest

I use a quest 2 with a computer running windows 10 capable of running PCVR games. When I use PCVR I use air link, I click on the icon to use my desktop on which monitor I choose and it displays. But the problem is that when I point my controllers at the display of my desktop my mouse cursor doesn't appear. All it shows is my controllers and there pointers show up but I can’t interact with my desktop at all. Is there a way to fix this.

10 REPLIES 10

MetaQuestSupport
Community Manager
Community Manager

Hey @TBONE_ATTACK! We know how exciting PCVR can be when working, and we wouldn't want your VR experience to be anything less than stellar. Not to worry, we'd be happy to dive deeper to try and help get you back in. In order to better get to the bottom of this issue, we would like to ask that you provide a video of this issue. Steps for capturing video from inside your headset can be found on this webpage. As a reminder, please make sure to note include any personal data in your recording. We look forward to hearing back from you and getting this resolved as quickly as possible.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

TBONE_ATTACK
Honored Guest

i am trying to attach the video but it wont let me. Can you please provide your email so i can contact you that way?

Hey again, @TBONE_ATTACK! If you are having trouble attaching the video, sometimes customers find it easiest to upload it to a website like YouTube and then post the link in their reply to us. Alternatively, you could send us a PM and try to attach the video there. To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey I reached out for some more help and they asked if I had this option toggled. This is what he said

allow me to confirm if you have toggled on the option to allow the controllers to affect the mouse cursor in the virtual desktop

but where do I go to toggle this option?

 

Hey there, @TBONE_ATTACK. In order to find where this option is, go to the options menu in Virtual Desktop. (You should see a picture of the controllers.) Once in that menu, you should be able to toggle whether the controller affects the desktop cursor.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Just a quick question, are you talking about the app called Virtual Desktop or the actual built in Virtual Desktop when you use the PC Oculus app to play/use PCVR?

Hey there, @TBONE_ATTACK. The instructions we provided are using the Virtual Desktop app. If you have any more questions or run into any issues, please select our name to get to our profile page, or click here: Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey @TBONE_ATTACK. Thanks for sending us the PM. We will continue our conversation in the thread.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I don’t own virtual desktop I’m talking about PCVR with the Oculus app and air link I don’t know where this menu is. I don’t know if you are referring to the Virtual Desktop app but I still can’t find this setting as I’m using PCVR with airlink

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?