11-24-2020 02:39 PM
05-17-2022 09:16 AM
they basically haven't got link/airlink sorted yet and for me its got worse the last few 'updates'
05-17-2022 09:33 AM
Hey there! We'd love to help you get Link working as smoothly as possible so you can enjoy PCVR to the max! Please PM us or send in a support ticket here: https://metaque.st/Support
We'll get this worked out. Thanks!
05-18-2022 10:37 PM
@MetaQuestSupport wrote:Hey there! We'd love to help you get Link working as smoothly as possible so you can enjoy PCVR to the max! Please PM us or send in a support ticket here: https://metaque.st/Support
We'll get this worked out. Thanks!
Hey
It may very well be my oculus link cable as it only seems to 'charge' now?
05-19-2022 08:11 AM
Thanks for letting us know! Please check for any bends or kinks in your Link cable as this can stop the sending of visual data through the cable. Our Link cables are created with fiber optics which can break fairly easily under pressure or stress. If you spot any bends or kinks in your cable, please submit a support ticket for us to look into other possible options available to you! To submit a support ticket, please follow the link here: https://metaque.st/Support!
05-19-2022 12:10 PM
@MetaQuestSupport wrote:Thanks for letting us know! Please check for any bends or kinks in your Link cable as this can stop the sending of visual data through the cable. Our Link cables are created with fiber optics which can break fairly easily under pressure or stress. If you spot any bends or kinks in your cable, please submit a support ticket for us to look into other possible options available to you! To submit a support ticket, please follow the link here: https://metaque.st/Support!
dont forget the OP still has this problem.........
05-19-2022 01:38 PM
I've had similar issues with getting my 2D desktop apps to stream well through the Link cable, and here's what I found:
Really hope some of this helps! Let me know if nothing changes and I can continue to test to see what improves my performance smoothing!
05-21-2022 01:00 AM
I have link working fine here but airlink is pants
05-21-2022 04:03 PM
Hey there! We understand how your air link not working well can be quite frustrating. In order for the air link to work well, you will need a good internet connection, so can you please make sure that your internet is good? If you are still experiencing these issues after checking your internet, please head on over to our support site. When submitting a ticket, please make sure to include all details regarding your issue. Thanks! We hope you find this information helpful.
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