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Devices show up in auth.meta.com but not secure.oculus.com

Wilde_Oscar
Explorer

I've got an old headset tied to my account, but I can't remove it to hopefully make way for my RMA'd headset to pair with my controllers. Bummerquest device list.PNGmeta device list 2.PNG

1 REPLY 1

iMight404
Retired Support

Are you able to remove it by clicking on it on the meta domain? It sounds like a server sync issue possibly due to the whole shift to meta accounts and the like. I'd try that, and wait a day or two to see if the server sync fixes itself. If not, your best bet is to submit a support ticket or update your agent on the issue.

Take your destiny into your own hands. Sand cannot keep a shape by itself, but add water and it becomes malleable. Fate can be such, if you add the right element.