07-17-202401:08 PM - last edited on 07-17-202401:21 PM by FunkyTanuki
I redeemed my quest cash from a referral , but only got 1 dollar worth of credit. Is this a known problem or a reason why this happened? It says I have redeemed 10 dollars from the yearly limit but only got 1 dollar from the referral.
Hey there, @weeping.ang3l! We see how receiving an unexpected amount of credits could be confusing. We would be happy to look into this for you! What currency do you have in the Meta store? For app referrals, you can expect $5 USD, and there might be some variations depending on your store currency and conversion rates.
If you use USD, please feel free to reach out to us directly so that we can gather more information and investigate this matter further. You can message us by clicking on our username and visiting our Profile Page, then clicking on "Send a message".
We look forward to hearing from you soon!
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Hey again, @weeping.ang3l. We wanted to reach out again in case you still need help or have questions. We are here to assist however we can, and you can message us at any time. Just let us know!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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