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Didn’t receive referral 30€ after first activation.

Qweiia
Explorer

Hi! Couple of days before I have activated referral link for 30€ for my account before I bought Quest 3. After I activated recently purchased Quest, nothing really happened. I thought I forgot to activate referral or smth, once I clicked on the link it said that my account already uses referral, so I guess it was activated from the first try. Is there any chance you can help ? Thanks?

8 REPLIES 8

J40NYR
MVP
MVP

Hi @Qweiia 

It can take a few days for referrals to appear. I would wait a week, if you still haven't received anything head on over to https://www.meta.com/en-gb/help/support/ and submit a ticket.

Me and a friend had the same problem and support got it sorted for us 😃

Quest 2, Quest 3, PCVR, Meta Wayfarer

Qweiia
Explorer

Hey there @Qweiia! We are excited to hear that you guys are enjoying your experience when gaming with us. We definitely want you guys to be able to utilize any credits available for you, so rest assured, we'll be happy to assist you. 

To start, let's take this conversation over to our private messaging section. You can get there by selecting our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We'll be looking forward to hearing back from you on this.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey there! We're just checking in to see if you're still needing further assistance. If so, please reach out to us using the provided link above. We'd be happy to continue working with you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi! I sent a message via DM

Hi! I’ve sent 3 PMs past 2 weeks, unfortunately I didn’t get respond to any of those. Also headset was activated 3 weeks ago, no referral received yet. Could you please assist in one of DMs I sent you, without sending a new one? 🙂 thanks ! 

We look forward to hearing back from you in the PM's! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Great! Thanks! Hopefully you will help to resolve this asap, during discounts period. Thanks