Hi! Couple of days before I have activated referral link for 30€ for my account before I bought Quest 3. After I activated recently purchased Quest, nothing really happened. I thought I forgot to activate referral or smth, once I clicked on the link it said that my account already uses referral, so I guess it was activated from the first try. Is there any chance you can help ? Thanks?
It can take a few days for referrals to appear. I would wait a week, if you still haven't received anything head on over to https://www.meta.com/en-gb/help/support/ and submit a ticket.
Me and a friend had the same problem and support got it sorted for us 😃
Hey there @Qweiia! We are excited to hear that you guys are enjoying your experience when gaming with us. We definitely want you guys to be able to utilize any credits available for you, so rest assured, we'll be happy to assist you.
To start, let's take this conversation over to our private messaging section. You can get there by selecting our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We'll be looking forward to hearing back from you on this.
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Hi! I’ve sent 3 PMs past 2 weeks, unfortunately I didn’t get respond to any of those. Also headset was activated 3 weeks ago, no referral received yet. Could you please assist in one of DMs I sent you, without sending a new one? 🙂 thanks !
Great! Thanks! Hopefully you will help to resolve this asap, during discounts period. Thanks
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