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Didn't receive referral bonus

parkeralex1982
Honored Guest

I didn't receive my 30$ bonus and neither did my friend I got her to buy oculus plus a bunch of games as well 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, @parkeralex1982! We definitely want all eligible accounts to receive any referral credits that they have earned! The most common causes for not receiving that would be if the link was not set up properly between the two accounts before the headset was activated, the receiving account activating a refurbished headset, or one of the accounts not being in a supported country. We have a support page with the full program rules here.

 

If you would like for us to look into this further, please reach out over a PM. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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