Hey there, @SoloBoys! We understand that you're experiencing trouble connecting your Meta Quest headset to the app. We don't like hearing this because it interferes with your VR experience. Please tell us what measures you took so we know where to begin. If you haven't already done so, we'll provide some troubleshooting steps below for you to try:
Ensure the phone's Bluetooth is turned on and the headset is turned on.
Ensure user and headset are using the primary account, and not a secondary account.
Clear the Bluetooth cache on the phone.
Power cycle the phone and the headset.
Uninstall and reinstall the Oculus application on the phone.
Ensure the phone and headset are connected to same wireless network.
Factory reset the headset
Please keep us updated on how things progress so that we can determine what extra actions are necessary.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there? Just keeping an eye on you, we would like to know if you were able to pair your headset. Feel free to reach out if the issue still persists.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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