2 weeks ago
Hello.
It appears that my account was being used by someone else, and it ended up that it got disabled and suspended permanently, unfortunately that was not my doing, and I totally need to get it back. I will then change passwords and contacts, since it appears that somebody else had been using it, it's been hacked. I'm beyond shocked and surprised, depressed when it popped when I opened my Instagram account and that it's been permanently suspended, even right after I had sent an appeal, the hacker's doing on my account made Instagram to reject it, and suspended it permanently.
That account has been with me for almost 8 years, and I connect and talk with my online friends in there. So hopefully, I could get it back soon, or by tomorrow. I am an influencer and losing the account would be such a huge loss for me. Let me know the requirements needed by then.
Thank you so much. Hoping to hear from the team soon.
2 weeks ago
If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderators and the Support Team do not have the tools or resources to access and assist with Facebook or Instagram related account issues. We are limited to product inquiries, Horizon/Meta account issues and Meta product related issues.
This is the extent of our resources, to ensure you're able to get the best help possible, we highly suggest to look for further assistance within the Facebook Help Center and the Instagram Help Center. These respective platforms will have many troubleshooting steps as well as additional options for assistance with your particular issue.
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Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
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