On December 3rd, I was hacked, and my Instagram account was disabled. I created a verified Facebook/Meta account to contact support, but they haven’t responded or fixed the issue. It has been two months since I appealed, and I’ve been trying to recover it since I run Meta ads for my business. It was hacked and disabled while I was asleep. How can I get it back? Can anyone actually help? When I go onto my Instagram app, it says, "You submitted an appeal on December 3rd, 2024. It usually takes just over a day", but it has been 2 months...
Hi, we’re sorry to hear that your Instagram account was hacked, however as community managers we aren’t able to assist you with this directly. We can help with Meta Quest related issues but unfortunately we lack the ability to assist with Instagram account issues. To get help with your account the best place to get help is here: https://help.instagram.com/368191326593075/?helpref=hc_fnav
We will be closing this thread now since there’s nothing else we can do to help.
Thanks,
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