Discount Code Misleading

[plzsendpie]

I noticed for Walkabout Mini Golf the SPRING30 deal shows up on the game page, but when you go to enter it at checkout, it gives an invalid message. Could be confusing for folks. 

 

 

[cthulhu.rex]

I'm also having the same issue. Could it be because of the 2 bundles?

[plzsendpie]

Perhaps, I see the discount tag has been removed as of today 

 

[MetaQuestSupport]

Hello everyone! We aim for all our users to be able to use our promo codes as simply as possible. We would love to look into this for each and every one of you, as we don't want any of you to miss out on this deal! If you are experiencing this similar matter where it is not allowing you to use our code, please shoot us a PM. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

We can't wait to hear from everyone soon!

[MetaQuestSupport]

Hello again, everyone! We wanted to follow up with you to determine if you still require assistance regarding the error message you are receiving when attempting to use the discount code. If so, please feel free to reach out to us via PM, and we will be happy to assist every one of you.

We can't wait to hear from you soon!

[plzsendpie]

I am thinking it was an error on the client-side . I don't see the SPRING30 code tag on the store page anymore.

Was probably just a display bug?

Before: 

Today: 

 

[MetaQuestSupport]

Hello everyone! We see you all are pretty excited about this promo code, SPRING30. The offer ends March 24 at 11:59 p.m. PT. Check out the list of games we have to offer this spring by clicking here! The promo code needs to be entered at the point of purchase. It is not automatically applied. If you run into an error messages where it is not allowing you to use the code, please confirm that the application is eligible for SPRING 30 on the Meta website and 

reach out to us again, and we will look into that for you!

You can learn more about this promotion by clicking here.

[azvampyre]

Same here. I placed an order for AC Nexus, it accepted the code but still charged me full price. Was told to cancel order and try again.  I canceled order immediately but Meta holding funds for 10-14 business days at which time the sale ends. I have $238.00 worth of VR games that only a few I actually liked. Without a try before buy option it's difficult to see if any games are worth buying before wasting a lot of money, so download from "other" sources first then buy the ones you like.

[MetaQuestSupport]

Hey there again @plzsendpie! We just wanted to check in with you and see if you still needed any help with the issues you were having with promotion code for Walkabout Mini Golf. If you still need any assistance, please feel free to reach back out to us at any time! Have a great day!

[plzsendpie · Accepted solution]

Nope, it must've been a bug on my app side. I'll wait for a future sale.