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Don't require system updates to log in nor to download DLC

hislittlecuzin
Level 2

I haven't used my oculus quest since before the meta account option.
I finally go to use it & my internet is completely unstable and super slow.

I'm completely locked out of my device until this unknown size update downloads and installs and hopefully doesn't disconnect from my unstable wifi.

I spent 400 on the headset and over a hundred dollars in software.
I just bought a bunch of beat saber songs and I can't even play them.

Why would I want to give you any MORE money?
Don't lock me out of my own device, because I'm never going to connect to the internet again after this stunt once it starts working.
I don't have time for dumb ass updates when the **bleep** **bleep**ing works.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hello @hislittlecuzin, we see you are updating the headset and it is going by very slow. We understand how inconvenient this may be, but we're here to assist you all that we can. 

 

If you are still having these issues, can you go ahead and reboot your headset and move to a different internet connection either mobile hotspot or from a friend's house? If you need more information with rebooting the headset, check out this link.

 

Hope this does the trick. Please reach back out to us if any changes occur, thank you.