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Duplicate account

DAlex89
Honored Guest

Hi, my name is Alessandro and I have a problem. I just bought a meta quest 2. I downloaded oculus link on both my phone and my PC. I logged in on my phone via Facebook while on my PC I accidentally created a meta horizon profile. Both profiles have the same email: (REDACT), the same username: Alessandro Rossini and they are synchronized. I made a purchase via my phone and I thought I would find it in my PC library too, but they are actually 2 different accounts and I can't install the applications I buy with my phone on my PC. I would like to install almost all the apps on my PC since I have a powerful PC and play with it via cable, but I don't want to make purchases directly from my PC. I can't merge the libraries and I can't log in with the same account on both devices. Can you help me in any way?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi DAlex89, 

Thanks for reaching out. We can certainly look into this for you!
We invite you to reach out to our wonderful Meta Store Support team here for further assistance. 

 

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