08-03-2024 02:51 PM - last edited on 08-04-2024 07:53 AM by AliceinVRworld
Hi, my name is Alessandro and I have a problem. I just bought a meta quest 2. I downloaded oculus link on both my phone and my PC. I logged in on my phone via Facebook while on my PC I accidentally created a meta horizon profile. Both profiles have the same email: (REDACT), the same username: Alessandro Rossini and they are synchronized. I made a purchase via my phone and I thought I would find it in my PC library too, but they are actually 2 different accounts and I can't install the applications I buy with my phone on my PC. I would like to install almost all the apps on my PC since I have a powerful PC and play with it via cable, but I don't want to make purchases directly from my PC. I can't merge the libraries and I can't log in with the same account on both devices. Can you help me in any way?
08-05-2024 12:53 AM
Hi DAlex89,
Thanks for reaching out. We can certainly look into this for you!
We invite you to reach out to our wonderful Meta Store Support team here for further assistance.