08-03-202402:51 PM - last edited on 08-04-202407:53 AM by AliceinVRworld
Hi, my name is Alessandro and I have a problem. I just bought a meta quest 2. I downloaded oculus link on both my phone and my PC. I logged in on my phone via Facebook while on my PC I accidentally created a meta horizon profile. Both profiles have the same email: (REDACT), the same username: Alessandro Rossini and they are synchronized. I made a purchase via my phone and I thought I would find it in my PC library too, but they are actually 2 different accounts and I can't install the applications I buy with my phone on my PC. I would like to install almost all the apps on my PC since I have a powerful PC and play with it via cable, but I don't want to make purchases directly from my PC. I can't merge the libraries and I can't log in with the same account on both devices. Can you help me in any way?
Thanks for reaching out. We can certainly look into this for you! We invite you to reach out to our wonderful Meta Store Support team here for further assistance.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
