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E-Mail that was connected to Meta account is inaccessible

Mulletbullet69
Honored Guest

Please help me with that problem, I have a meta quest 1 and I’ve had a lot of games on it and one day my gmail got hacked and deleted with everything. I’ve tried to change my email but it doesn’t let me because I need to login first to change that and I can’t because this mail doesn’t exist anymore, please someone help, I spent too much money on this 

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hello @Mulletbullet69! We can imagine how stressful it must be to not have access to your games, but on a brighter side we can definitely help with this. We will need to get you over to a private message so we can collect some information to continue in the process. To do so, simply click on our name to access our profile page or click on the provided link. Once there, select "Send a Message" to privately message us. Please note that you must be signed in to the community before sending a private message. We eagerly await your response.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello @Mulletbullet69! We can imagine how stressful it must be to not have access to your games, but on a brighter side we can definitely help with this. We will need to get you over to a private message so we can collect some information to continue in the process. To do so, simply click on our name to access our profile page or click on the provided link. Once there, select "Send a Message" to privately message us. Please note that you must be signed in to the community before sending a private message. We eagerly await your response.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Sent you a dm