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E-Mail that was connected to Meta account is inaccessible

KristiinaR
Honored Guest

Hello,

I refreshed my Meta account with gmail address. Now I got in Meta Quest 2 notification that I have to refresh my account with hotmail e-mail address (account was created with this e-mail) but this account doesn´t exist anymore and I can´t receive code to log in. Please help me to restore the account.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi KristiinaR,

Thanks for reaching out about this! We understand your Meta account is associated with an email address you no longer have access to.

We'd love to help you out with this! Please send us a DM and we'll investigate your issue further.

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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