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ERROR when trying to install a game (when already played the free trial version)

aroaonunca
Honored Guest

Hello!

I've been trying to buy a game (Startenders) and I am getting the following issue:

Screenshot 2022-12-20 at 15.23.02.png

After contacting the developers we found out that the issue might be that I already played the free trial version.

I checked online and the only way to remove the trial status from the game is through the Meta support.

Can I get this issue fixed? 

 

Thank you!

Aroa

1 ACCEPTED SOLUTION

Accepted Solutions

aroaonunca
Honored Guest

The issue has been fixed and now I can purchase Startenders! 🎉

View solution in original post

1 REPLY 1

aroaonunca
Honored Guest

The issue has been fixed and now I can purchase Startenders! 🎉