11-01-2023 07:13 PM
I've been playing PCVR with my quest 2 for years and have had no problems up until ~6-12 months ago when upon loading up Blade and Sorcery, the game became unbearably laggy and was dropping frames constantly. I tried rebooting my computer, reinstalling oculus software, everything. Eventually I gave up and just stopped using VR since. Recently I was reminded of how much I love VR and upon loading it up, same issue. Even after all the updates to oculus, SteamVR, Windows, and Nvidia's drivers, it still does not function even somewhat correctly. However, I decided to test deeper. I have tried using Airlink, changing my refresh rate, changing to the oculus runtime, clearing space on my PC, playing other games, and just running SteamVR Home. What I have found is:
As far as I can tell, the framerate is great until suddenly frames are dropped, audio becomes distorted, screen tears, and tracking becomes inaccurate. My specs are also far above what is necessary to run what I am running
Note: I can still run all regular oculus software and games without connecting to a computer, and I can also run the meta home screen while connected to a computer, but I cannot run PCVR applications beyond that.
Specs:
Manufacturer: HP
Model: OMEN by HP 40L Gaming Desktop GT21-0xxx
Processor: 12th Gen Intel(R) Core(TM) i7-12700K, 3600 Mhz, 12 Core(s), 20 Logical Processor(s)
RAM: 16 GB
GPU: RTX 3070
Headset: Meta Quest 2
12-01-2023 11:25 AM
Hey there, @fuelpump1! Thanks for reaching out about your PC VR troubles. We're here to lend a hand and get you back into the amazing world of PC VR gaming. It looks like we can rule out any specific software issues since you're experiencing this problem with both Steam and Oculus software. Let's go through a general troubleshooting checklist to see if we can fix it:
1. Make sure your graphics card drivers are up to date (you can try doing a clean install).
2. Check if there are any background applications running that might be causing conflicts.
3. Try unplugging everything from your PC except for your mouse and keyboard.
4. Ensure that your USB drivers are up to date.
Give these steps a shot and let us know if you notice any improvements. If you still need further assistance, don't hesitate to reach out. We're always here to help!
12-05-2023 12:23 PM
Hello again @fuelpump1! We haven't seen a response from you about your issue and hope that means you were able to get the stuttering resolved! If you are still experiencing issues, please reply with the results of the above troubleshooting and we'll see what our next steps might need to be to get you up and running again! Hope to hear back from you soon!
06-21-2024 12:25 PM
I've been having the exact same issue across all pcvr games (oculus app and steam vr) with similar specs and have tried all of the provided solutions to no avail. I've tried everything listed in your response as well as clearing space on my hard drive, lowering the refresh rate on my quest 2, turning on overclocking on my pc, checking for updates on my graphic and USB drivers, and deleting save data on games. i also first noticed the issue on blade and sorcery but it happens in every game on pcvr. the game will be running great for about 5-10 minutes and then everything the original comment included happens. none of the times this has happened have any correlation with each other and have seemingly no trigger (for ex. interacting with a physics object or rendering a new area) i first noticed this happening when i got on pcvr for the first time in months a few days ago
06-21-2024 03:18 PM
Hey @qhdgaming ! We appreciate you reaching out to us, we know how great is it is to have the ability to take advantage of the best games PCVR has on the market! Let's go ahead and work together to get this resolved as soon as possible so you don't have to miss out on any awesome games and adventures! Since you've tried multiple troubleshooting steps and this is happening across different apps, we're going to suggest to manually uninstall then reinstall the Oculus Desktop and see if that fixes the issue. Please follow these next steps:
1. Disconnect the Rift/Link cable from the computer.
2. Disconnect your computer from the internet.
3. Backup any necessary content.
* You can find steps on how to do so here
4. Reboot into Safe Mode.
5. Uninstall Oculus PC app using the Control Panel.
6. Delete all Oculus folders from the following folder:
* C:\Program Files
7. Remove any Oculus folders from the following locations:
* C:\Users\YourUserProfile\AppData
* C:\Users\YourUserProfile\AppData\Local
* C:\Users\YourUserProfile\AppData\LocalLow
* C:\Users\YourUserProfile\AppData\Roaming
* C:\OculusSetup-DownloadCache
8. Restart your computer in normal mode.
9. Reconnect your computer to the internet.
10. Install Oculus PC app again using the setup tool from our website here
11. Reconnect the Rift/Link cable and re-test the headset.
Please let us know how it works out! If you have any other questions, feel free to reach back out anytime!
06-22-2024 03:20 PM
Hey, still hanging around @qhdgaming?! If you're still encountering issues after following the troubleshooting steps, please let us know. We look forward to hearing back!
06-23-2024 06:38 PM
sorry for not responding, i will try these methods out tomorrow and get back to you if they work
06-24-2024 09:34 AM
That sounds great @qhdgaming we will be here waiting for your results. If you have any other questions in the time being then do please reach back out to us.
06-24-2024 12:15 PM
i ended up just uninstalling the oculus app without backing up games because i don't have that many games on the oculus app (i mostly just use it to access steam vr) and it worked 👍 no more lag. thank you!
06-24-2024 12:29 PM
That's great news @qhdgaming! We are glad things worked out and you are able to use your VR again with ease.
If you have any other questions in the future please do reach out as we would love to help.
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