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Elite headset stopped clicking

Metabecca.2007
Honored Guest

My elite headset stopping clicking and no longer stays tight in my head. How do I fix this or get a replacement?

1 REPLY 1

J40NYR
MVP
MVP

Hi @Metabecca.2007 (great name btw!)

Sorry to hear that. It sounds as though the ratchet has broken inside the mechanism. This will require a return.

Did you buy the strap locally? The easiest way is always to return the strap from where you bought it from, alternatively head on over to Meta Support and start a ticket.

Hope this helps

Jonny

Quest 2, Quest 3, PCVR, Meta Wayfarer
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